FAQs

Q. Where can I find the price of a unit?

A. Prices are shown with product information on this site.

Q. How long does it take for products to ship?

A. Most products ship within four business days.

Q. How can I get line drawings of products?

A. Line drawings are available in PDF format (included in products sheets) for our most popular units. Click here for list of available product sheets.

Q. Where can I find information about Warranty and RMAs?

A. Warranty information and ICW's RMA Policy are available on this website.

Q. How can I get shipment tracking information?

A. Send a request by email to sales@icwusa.com.

Q. How do I know if my LCD monitor will mount to an ICW product?

A. If your monitor is VESA compliant and under the maximum weight limit specified for the ICW product, they will be compatible.

Q. How do I sign up as a dealer?

A.Call or email sales@icwusa.com and request a dealer application.

Q. What colors do ICW mounts come in?

A. Textured Black (TB), Quartz Gray (QG), Medical Gloss White (MW), Tan (T), and Putty (P).